Our Story | Plumbers Tulsa
Hey there! My name is Brandon Brown, and I am the owner and operator of Spot On Plumbing and am a committed plumbers Tulsa. I have been married for 9 years and I have a 5 year old son. I was raised in Oklahoma and have been in the Tulsa area since 2007. I have been in the army Reserves since 2001. My family and I are also very active with Life.Church.
I started plumbing in 2011 after completing 3 years as an active duty reservist here in the Tulsa Area. I had no idea what I wanted to do except that I wanted to learn how to fix up houses and start a business. There was a plumbing shop 3 blocks down the road from where I lived and I went in and applied 4 times in one week before they finally gave me a job for plumbers Tulsa. From day one I wanted to learn as much as I could as quick as I could. Started out fixing leaks under slabs and I was locating leaks within 3 months of working. I worked locating and fixing slab leaks for a year before I started working fro a new construction crew. I worked on several big commercial projects over the next year before going to do service. I really liked doing service work because I enjoyed meeting new people everyday and I really liked the opportunity to help people. I got my license as soon as I was eligible and continued to do service work over next 3 years before I went and got my contracting license.
Since I started plumbing I have always valued learning. I am always seeking to improve myself as a person, as a plumber, and now as a business owner. Doing service work allows me the opportunity to continue to learn and improve since Im always running in to new situations and problems.
After any new job I do a short review to figure out what I did well and what I could have done better. This helps me to continue to get better and provide a better service to my customers.
Here at Spot On Plumbing, we strive to provide our customers with the highest level of service by being committed to our values:
Above all else, we have a high standard of integrity here at Spot On Plumbing. Have you ever felt ripped off by other plumbers Tulsa because you were not as familiar with the industry? Are you tired of wondering if someone is charging you way to much for a simple job? I remember a few years ago hearing about a news story where an undercover reporter set up some local plumbers to come fix a small leak on a water heater. The only thing that need to be done was the water supply line needed to be tightened, but almost all of the plumbers recommended a water heater replacement. That is terrible. At Spot On Plumbing we will always recommend the most cost affective and quality repairs. We have a high level of integrity. When we make mistakes we are always quick to admit it and do not charge customers for time spent fixing our mistakes.
We always clean up after ourselves when we are finished with a job. I had someone come work at my house once and they spit a big pinch of dip out on my sidewalk. I don’t think it was that big of a deal but it was definitely not professional. That is not something you are going to get with Sot On Plumbing. Our goal is that our customers would not have to do anything once we are finished with a job. That includes sweeping or mopping up foot prints.
Do you ever call plumbers Tulsa and they don’t call you back? Have you ever had a company tell you they were going to show up at a certain time and then they didn’t show up. With Spot On Plumbing you can count on us to answer our phones and when we don’t we will call you back. We also show up when we say we are going to. Sometimes due to the nature of plumbing we run a little behind but you can still count on us to give you a call to let you know that we are running behind. We know that often when you have a plumbing problem not only are you out the money for the repair but also you have to take off work to meet the plumber this is why it is so important for your plumber to show up when they say they are going to.
At Spot On Plumbing we value self improvement as individuals and as a company. This means that we are always looking for ways to be more efficient and better at providing a great service to our customers. Codes today are not the same as they were 10 years ago and the same is true with technology. We are always looking for newer and better products as well as better tools in order to provide you with a better service. We improve by enrolling in classes provided by local code enforcement agencies as well as by the manufactures making the products we install. When you work with a company that is always improving you can be sure that you are getting efficient service and great products.